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A strongly reported series examining a new program targeting 'super-utilizers' in Pennsylvania debunks a number of myths about the system's sickest and most vulnerable patients. Timothy Darragh tells the story behind the story and the lessons he learned along the way.

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David Herzog is an associate professor at the University of Missouri School of Journalism, where he teaches computer-assisted reporting. He also serves as the academic adviser to the National Institute for Computer-Assisted Reporting, a joint program of the Missouri School of Journalism and Investigative Reporters and Editors, Inc. He is managing editor of Uplink, the institute's online newsletter on computer-assisted reporting. He is the author of the book Mapping the News: Case Studies in GIS and Journalism, published by ESRI Press.

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